If Netflix isn't working on your TV or a device connected to your TV such as a streaming stick, media player, set-top box, Apple TV, Xbox, or PlayStation, use this article to fix the problem.

This error means your TV or streaming device couldn't connect to Netflix using your network connection. To fix the problem, make sure your device is connected to the internet. If not, …

To watch Netflix on your TV, install the Netflix app or connect a device that has the app.

It typically points to a network connectivity issue that is preventing your device from reaching the Netflix service. Follow the troubleshooting steps for your device below to resolve the issue.

Learn how to sign up and use Netflix. Get help with account issues, troubleshooting and questions.

If you get the error message 'Not connected to the Internet. Please check your connection and try again,' use this article to fix the problem.

To cast Netflix from your phone or tablet onto your TV or another cast-compatible device, see the list of options below. If your device is not listed, you can continue using the remote that comes …

To get started, search the name of your provider in our Help Center to check if Netflix is available on your device. To learn more about device support, contact us or the company that provided …

If you get the error "Please make sure that your device has network connectivity and the Date and Time settings are accurate. (-121)" on an Android phone, tablet, TV, or TV box, try restarting …

These steps will fix sign-in issues on smart TVs and devices that connect to a TV, including: streaming sticks, media players, cable boxes, Apple TV, and Xbox or PlayStation game consoles.