Kosmos, a leader in unifying identity proofing and passwordless authentication, today announced it has been named a Representative Vendor in the Gartner® research report Protect Your IT Service Desk ...

Verizon's service is now recovering following a major outage which left many users reporting no service and seeing an SOS ...

According to the government’s version of events, 43-year-old Christopher Southerland was working in 2023 as a sysadmin for ...

Spiceworks Cloud Help Desk provides simple and affordable tools for managing internal IT in small businesses, but its feature ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more ...

A great solution for internal IT service desks that adhere to ITIL ...

At Medical Center Health System, volunteers range in age from 14 to 95. They greet families at the front desk, drive shuttle ...

The Department of Homeland Security is willing to spend more than $100 million on a contractor that could provide centralized ...

The U.S. immigration system is complex, hard to navigate, and expensive for immigrants. The startup JustiGuide claims it can help with that thanks to an AI-powered portal. The idea is to help ...

Almost everyone agrees that the US air traffic control system is broken. Longstanding staffing shortages. Antiquated technology. And now, air traffic controllers are caught in the middle of a ...

Hays Technology is looking for a service desk analyst to join an exciting client's team. What you will be doing: To provide instruction and advice to systems users via the telephone and remote support ...