U.S. Bank has partnered with a fintech called TravelBank to add features to its virtual corporate card and expense management offerings. It's an extension of work that U.S. Bank has been doing in this ...

FieldOne’s apps and services are built on Microsoft technologies, but work across platforms. Microsoft has reached a deal to buy FieldOne Systems LLC, a company that makes customer service technology ...

Amidst months of allegations from content creators in various niches, YouTube has finally admitted to using AI to enhance videos on its platform. Goldman Sachs says AI will boost productivity, cause a ...

A year or so after it acquired Parature, Microsoft last month unveiled the Spring ’15 release of Parature from Microsoft. The new application, the first major release since the acquisition, adds to ...

Microsoft is flexing its customer experience muscles. Last night it announced the spring release of Parature will come with more than 30 new “high priority” customer capabilities. They're designed to ...

eSpeaks' Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Microsoft is making available on January 7 what it's calling '15"="" release="" of="" its="" parature="" customer-care="" offering"="">, part of its Dynamics family. The latest update includes more ...

REDMOND, Wash. — Jan. 7, 2015 — Microsoft Corp. (Nasdaq “MSFT”) on Wednesday announced the Spring ’15 release for Parature from Microsoft, adding new capabilities that empower brands and organizations ...

Microsoft announced today that it is buying Parature, a provider of cloud-based customer service solutions for organizations. Microsoft is planning to use Parature's solutions as a "complement" to the ...

Cash-rich companies like Microsoft have an easy way to get new ideas and talent: acquire smaller, more innovative companies. But when a big company acquires a startup, what happens to other startups ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. My company is a Microsoft partner. We sell Dynamics CRM. And, with ...