Virgin Media O2 has made the pledge to donate 12,000 mobile phones to Brits that need them. In 2025, the organisation gave away 12,000 phones to those experiencing financial hardship, in their effort ...

Ms Green added that the move builds on the provider's wider measures to "tackle digital exclusion", such as its National ...

Netcracker Technology announced today that it will participate in panel discussions - including the opening keynote panel - with executives from its customer Virgin Media O2 and parent company NEC ...

Verizon says it's working to restore service. But if your Verizon device still shows "SOS" instead of service bars, you're ...

In a post on X, officials said the company planned to issue account credits to customers affected by an outage on Wednesday.

Verizon Communications said Thursday that customers who were affected by Wednesday's cell service outage can redeem a $20 account credit through their Verizon account.

Virgin Media O2 saved customers a collective 1.45 billion seconds of their time last year – equivalent to more than 24 million minutes or more than 400,000 ho ...

The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing ...

Virgin Media O2 is offering up to £160 for old gaming consoles, including PlayStation and Xbox, through its O2 Recycle scheme - here's how to claim.

Customers with the UK's largest mobile networks are being warned to update their devices "as soon as possible" or risk losing mobile internet access altogether. O2 has announced it will be shutting ...

Final warning issued: O2 has released a final alert to customers using older mobile devices that rely on 3G technology. The provider, now part of Virgin Media O2, plans to complete the total ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...