There’s nothing more frustrating than arriving at your destination and discovering your bag didn’t make it. In 2024, over 36 million bags were mishandled by airlines - either lost, stolen or damaged.

My mom and I went on a trip to Mexico. My luggage arrived, but hers went to India. We later realized the tags on her luggage had been swapped with ones for someone going to Dehli. She bought new ...

Airlines still have baggage problems, but tracking and communication are improving. There’s good news for travelers. Even if the numbers of delayed or lost bags aren’t declining, the way airlines help ...