How Promise Theory and integrity scoring enable autonomous AI agents to govern themselves at enterprise scale.

Abstract: ITIL stands for Information Technology Infrastructure Library. ITIL is the most famous framework for managing IT services. ITIL provides guidelines for the implementation of Service Desk ...

With escalating attacks on corporate diversity, equity, and inclusion (DEI) efforts, many private-sector organizations are searching for an approach that preserves effective, popular initiatives while ...

Abstract: Due to rapidly advances in technology, increasingly demands for IT applications and the inadequate supply of internal IT personnel, many organizations have looked for outside providers to ...

The new ITIL framework is coming to the market to help companies face the Fourth Industrial Revolution, known as Industry 4.0, characterized by digital transformation and the inevitable interaction ...

Makro adopted a project to manage and identify incidents and changes in its IT environment, identifying which ones have the greatest impact on the company's business and prioritizing their resolution.

According to one of the U.S.’s largest insurance companies, when implementing ITIL, you should start slow, make everyone a stakeholder, and address cultural issues head on As one of the early U.S.