The government agency has launched an investigation into the incident, with one focus on whether customers were unable to reach 911 in emergencies.

Alexa+ has been rolling out to everyone with a Prime membership, even if you didn’t ask for it. Here’s how to change it back.

Did you get this text from Verizon about *** $20 credit? This one is real. Here's what's going on. So after an outage knocked out service for customers nationwide, Verizon now says it's going to give ...

Here's the first thing mobile network experts want you to know when taking stock of the great Verizon service outage of January 2026. It won't be the last — and that being on AT&T or T-Mobile won't ...

Add Yahoo as a preferred source to see more of our stories on Google. Verizon's outage on January 14 left millions of customers without service for much of Wednesday, due to what the network is ...

Add Yahoo as a preferred source to see more of our stories on Google. When you buy through links on our articles, Future and its syndication partners may earn a commission. Credit: Getty Images / ...

Over 170,000 Verizon customers reported a service outage on Wednesday. The outages lasted more than 9 hours. Verizon said it will provide affected customers with a $20 account credit. Verizon is ...

Verizon customers will get a $20 credit after the nationwide outage Jan. 14. Here's how to get your Verizon credit. It's now official: Verizon customers will get a $20 credit after the nationwide ...