From chat to email, SparrowDesk’s AI agents now deliver context-aware, branded responses and seamless handoffs to human ...

Americans are living in parallel AI universes. For much of the country, AI has come to mean ChatGPT, Google’s AI overviews, ...

How the 31-year-old actor went from playing J.D. Vance for Ron Howard to saving the republic as an FBI guy working in the White House basement.

Start your morning with The National News Desk as Jan Jeffcoat sits down with retired FBI agent and former Chicago police superintendent Jody Weis.

Leveraging Talkdesk in Service Desk attributed to CAI earning the Talkdesk CX Innovators Award for Ultimate Innovator.

AI-powered multi-agent phone platform replaces IVRs and single-purpose tools with intelligent Service and Front Desk ...

Peter Steinberger is joining OpenAI to lead development of personal agents, culminating weeks of viral attention paid to his ...

The partnership combines Atera’s autonomous IT capabilities with Maxtec’s regional expertise and customer-centric approach.

Rezolve.ai announced Platinum Sponsorship at Pink26, unveiling Self-Driving ITSM with Agentic Sidekick 3.0 and ...

Built on Adit’s industry-leading technology foundation and engineered to ensure every patient interaction is answered, ...

Copilot Studio agents are increasingly powerful. With that power comes risk: small misconfigurations, over‑broad sharing, unauthenticated access, and weak orchestration controls can create real ...

Immigration has been one of Trump’s strongest issues, but the new NBC News Decision Desk Poll shows his numbers falling to the same level as his overall approval.