BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing. A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue in ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

The U.S. Secret Service recently announced the takedown of a large wireless threat in the New York tri-state area, timed around the United Nations General Assembly. It is a wake-up call for anyone ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Freedom Mobile, the fourth-largest wireless carrier in Canada, has disclosed a data breach after attackers hacked into its customer account management platform and stole the personal information of an ...

5G with a side of authoritarianism. 5G with a side of authoritarianism. is a senior reviewer with over a decade of experience writing about consumer tech. She has a special interest in mobile ...

Eligible California customers can get wireless service with unlimited talk and text for as low as $0 per month Total Wireless, a fast-growing, no-contract wireless provider covered by the Verizon 5G ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

SpaceX acquires $17 billion in wireless spectrum from EchoStar to expand Starlink’s cellular service to regular phones without modifications. The deal allows SpaceX to eliminate mobile dead zones ...

A “software issue” disrupted wireless service for tens of thousands of Verizon customers throughout the country on Saturday, Aug. 30, the company said on its social media. Verizon issued a statement ...

MIAMI-DADE COUNTY, Fla. — Verizon says a software issue is disrupting wireless service for some customers in Miami-Dade and Broward counties. “We are aware of a software issue impacting wireless ...