Heavy snowfall and “deteriorating conditions” led Pittsburgh Regional Transit to suspend all bus and rail service in the ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

A&S Contracting and Roofing sued by Pennsylvania AG over alleged failure to fulfill customer contracts 11-year-old killed in road rage shooting on the way to school, police say Opinion: Jen Psaki is ...

MECHANICSBURG, Pa.--(BUSINESS WIRE)--Pennsylvania American Water recognizes that customers may be facing financial challenges related to the government shutdown. The company offers several payment ...

Pennsylvania American Water recognizes that customers may be facing financial challenges related to the government shutdown. The company offers several payment plans and assistance programs to support ...

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The Pennsylvania Turnpike Commission has introduced Miles, an AI-powered chatbot, to enhance customer service on its website. Accessible at no cost through www.paturnpike.com, Miles offers timely and ...

(WHTM)– The Pennsylvania Turnpike announced its newest tool, intended to make customer service easier to connect with the turnpike. The Pennsylvania Turnpike has introduced its all-new AI-powered ...

Want a say in the news? Email Claudia at [email protected] to have your thoughts on the stories covered here or on PennLive heard. Here’s how Pennsylvania’s unemployment rate shapes up against ...