Nine in 10 Scotrail passengers are satisfied with the service, according to the results of a new UK-wide survey.
ScotRail customers are giving the train operator a huge vote of confidence with nine out of ten satisfied with their services ...
Employees are concerned about the economy and the effect of workplace changes, but see AI as a force for good amongst these uncertainties. This is a primary conclusion of a report by Ruder Finn into ...
Abstract: As automated face recognition applications tend towards ubiquity, there is a growing need to secure the sensitive face data used within these systems. This paper presents a survey of ...
Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...
This Ansible Collection provides a method to update Controller Job Template survey questions choices with using external lists via a URL, modifying a export Job Template survey_spec section, and other ...
A new study by Customer Care Measurement & Consulting (CCMC) and Arizona State University's W. P. Carey School of Business reveals record levels of customer anger, rising online confrontations, and ...
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