Depending on where you live, you might be stuck with one internet provider. See how bad yours is on Consumer Reports.

A popular supermarket chain's artificial intelligence assistant has had its digital wings clipped, after leaving some customers deeply uncomfortable by claiming to be human and responding to requests ...

Ordering pizza used to be simple. You'd call the place, someone would show up with your food, you'd hand over some cash and a ...

It is often said that customers cling to a particular brand or product for years because of loyalty. And yes, brand loyalty ...

I may be angry (and have every right to be), but I always take a deep breath before I get on the call so I can come in calm. I remember that the customer service rep isn't the person who created the ...

A new scam involves impostors posing as airline customer service representatives.

A viral TikTok is fueling backlash against telecom company Spectrum after a customer recorded a heated call with a retention agent who allegedly refused to cancel her service, berated her, and hung up ...

Cops have fired back after a video allegedly showing a 911 dispatcher being rude to a caller went viral online. Bakersfield ...

Leon County Sheriff's Office and partners launch 'Don't fall for the call' campaign, warning residents about impersonation scams.

There's a reason scammers don't say anything when they call you, at least not right away. Here's how to deal with these sneaky calls.