Correspondence to Dr Scott I Tannenbaum, The Group for Organizational Effectiveness, Albany, New York 10011, USA; Scott.Tannenbaum{at}groupoe.com Healthcare providers are expected to communicate, ...

More than 20 years since a landmark study1 documented hospitalised patients were more likely to die when their nurse cared for too many patients at a time, hundreds of rigorously conducted studies in ...

Background: Most studies of healthcare complications identify surgery as a major contributor to the overall burden of complicated care that leads to injury or death. Indeed, surgical adverse events ...

1 Senior Staff Specialist, Department of Anaesthesiology and Perioperative Medicine, North Shore Hospital, Auckland, New Zealand 2 Staff Specialist, Department of Anaesthesia, The Queen Elizabeth ...

Evaluating the effects of increasing nursing numbers on quality of newborn care in understaffed neonatal units in Kenya: a prospective intervention study ...

Background Problems of quality and safety persist in health systems worldwide. We conducted a large research programme to examine culture and behaviour in the English National Health Service (NHS).

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Background Health systems worldwide are increasingly holding boards of healthcare organisations accountable for the quality of care that they provide. Previous empirical research has found ...

Statistical process control (SPC) charts provide a natural approach to analysing time series data for healthcare quality ...

Background Artificial intelligence large language models (LLMs) are increasingly used to inform clinical decisions but sometimes exhibit human-like cognitive biases when facing nuanced medical choices ...

In 2009, the National Patient Safety Foundation’s Lucian Leape Institute (LLI) published a paper identifying five areas of healthcare that require system-level attention and action to advance patient ...

Correspondence to Dr James Mountford, UCLPartners, 3rd Floor, 170 Tottenham Court Road, London W1T 7HA, UK; james.mountford{at}uclpartners.com One of us was shown a letter received by a hospital ...