Details on how the negotiations between the Brotherhood of Locomotive Engineers and Trainmen and NJ Transit have been scant ...
NJ Transit CEO Kris Kolluri said plans to build a new bus terminal at MetLife Stadium have been scrapped in favor of temporary bus infrastructure.
"We take the feedback that our customers give us very, very seriously. Franck Beaumin, our customer advocate, focuses a lot ...
New customer service improvements are coming to some NJ Transit stations, including Trenton and Newark. NJ Transit CEO Kris ...
NJ Transit CEO and President Kris Kolluri unveiled an initiative to improve customer experiences at Newark Penn Station and ...
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ABC 7 New York on MSNNJ Transit rolls out new initiatives to improve customer experience and maintain clean stationsPart of the initiative will now have customer care ambassadors -- wearing bright orange shirts and vests -- located at Newark ...
Orange-wearing customer service reps will be making the rush hour rounds at Newark Penn Station, while overnight cleaning ...
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