We had to make a decision to pivot.” Customers have complained about the deteriorating condition of the windows ...

Details on how the negotiations between the Brotherhood of Locomotive Engineers and Trainmen and NJ Transit have been scant ...

NJ Transit will accelerate replacement of opaque multilevel train windows to have them replaced with new ones by 2028.

NJ Transit CEO Kris Kolluri said plans to build a new bus terminal at MetLife Stadium have been scrapped in favor of temporary bus infrastructure.

"We take the feedback that our customers give us very, very seriously. Franck Beaumin, our customer advocate, focuses a lot ...

NJ Transit CEO and President Kris Kolluri unveiled an initiative to improve customer experiences at Newark Penn Station and ...

A placid fishing trip turned "berserk" for three New Zealand men when a dolphin weighing more than 400 kilograms (900 pounds) ...

NJ Transit will speed up efforts to replace damaged windows on its multilevel railcars, cutting the time to complete to three ...

Part of the initiative will now have customer care ambassadors -- wearing bright orange shirts and vests -- located at Newark ...

New Jersey Transit wants riders to see their commute differently. That is, through new windows. “This is one issue that comes ...

NJ Transit CEO Kris Kolluri says the initiative is part of a larger effort to improve the customer experience, which also includes modernizing the agency's fleet of buses and trains. Is that a ...