Deutsche Telekom, the German cell provider—which holds a majority stake in T-Mobile—is partnering with ElevenLabs to enable ...

Behind every 911 call is a call taker, dispatcher and expeditor, trained professionals making split-second decisions under ...

Unlimited Tech Solutions, an innovative HubSpot solutions provider, today announced an expansion of its partnership with Aircall, the cloud-based phone system for modern business. Aircall's service ...

Seoul Metropolitan Government’s digital sex crime AI deletion support technology, which uses AI to detect images and videos ...

Pennsylvania Gov. Josh Shapiro knows how to make data center-friendly policies. He’s still trying to make them good politics.

Correction: An earlier version of this story incorrectly stated the body that will decide the Henry County Planned Unit Development. It is the Henry County Board of Commissioners. Three years ago, the ...

As energy demand for data centers soars, environmental groups are calling for a moratorium on the approval and construction of new facilities. More than 230 organizations, including Food & Water Watch ...

Texas Tech Physicians (TTP) Permian Basin recently held a ribbon-cutting ceremony for a new call center, based in the Odessa clinic. The new 12-person call center will serve Texas Tech Physician ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

(WJAR) — Tech support scams are impacting older Americans at a staggering rate. According to the Federal Trade Commission, tech support scams target people 60 and older about five times more often ...

Indian authorities have arrested scammers posing as support technicians to target victims. The ED says the suspects ran several illegal scam call centers targeting victims from the United States and ...