If you work in one of these industries, what's the most entitled thing a customer has said to you or asked you? Maybe you ...

With expertise spanning operations, HR, digital transformation, customer service, and leadership, these individuals have been carefully selected to celebrate and champion the heart of the retail ...

As artificial intelligence shapes industries like healthcare, finance, and manufacturing, the retail sector is also set for ...

Over the festive period, retail sales surged to $1.2 trillion globally and $282 billion in the US. It meant customer service teams were stretched thin as ...

Consumers are changing the way they want to buy. And top brands are leaning into those changes to retool and invigorate the ...

Amazon's relentless focus on customer happiness drives its success in retail and cloud services. Click here to find out why ...

Most folks would argue that flirting can, in fact, be hard. You have to balance so many spinning plates, to be funny, interesting and not drive the other person away. However, there are always a few ...

What themes will we be seeing in the retail tech space over the next year according to the 2025 National Retail Federation’s Big Show?

Tailored Brands is adding to its C-suite. The parent company of Men's Wearhouse, Jos. A. Bank, Moores and K&G Fashion ...

Cenomi Centers has partnered with TAWAL to install best-in-class cellular connectivity across its portfolio, covering 22 ...

Grocery workers in Denver are walking off the job today over store staffing and safety issues, marking the second strike in ...

Golf, pool moves show taxpayer-supported entity is drifting from its mission statement and moving toward corporatization.