FinTech Magazine2h
Capgemini: Banks Face Loyalty Crisis Over Card Services
Capgemini research finds 74% of cardholders dissatisfied as banks struggle with digital experience and onboarding friction ...
Starbucks CEO Targets Customer Experience and Speed: ‘We Can Do Both’
Starbucks has been struggling with declining sales since last year as high prices and long wait times drove customers away.
What Walgreens’ decline teaches us about the power and peril of marketing
For retailers and marketers alike, Walgreens is a cautionary tale, but also a playbook on how brands must evolve to survive.
BMW Group India strengthens its dealer network with a new Retail.NEXT dealership
BMW Group India announced the launch of Deutsche Motoren's Retail.NEXT showroom in Central Delhi. The new showroom is located ...
CMSWire1d
The True Cost of Contact Center Turnover (And How to Lower It)
What it takes to create a positive agent experience, hurdles businesses to overcome and how technology is shaping the future ...
India Today2d
BMW strengthens presence with new Retail.NEXT showroom
Deutsche Motoren represents BMW Group India with six sales and three service facilities across Delhi and Bengaluru.
Tuko News2d
DeepSeek: List of Jobs Facings Risks from AI Agents, Including Customer Service
According to experts, Chinese DeepSeek, and other artificial intelligence (AI) trends pose a major challenge to employees of ...
Iqor CXBPO™ Redefines Customer Experience
Industry Leader Connects CX Across Customer Lifecycle With Intelligent OperationsFORT LAUDERDALE, Fla., March 10, 2025 (GLOBE NEWSWIRE) -- ...
How Brands Are Expanding Beyond Stores To Deliver Immersive Retail
Brand are increasingly leveraging pop-ups, and hospitality concepts to bring a new dimension to their retail offerings ...