This partnership with Bright Pattern allows us to significantly elevate the value we deliver to our clients.”— Ahmed ...

Focus on benefit-friendly industries. Health care, banking, utilities, higher ed, and government contractors are most likely ...

Recognized for customer service training excellence, innovation, outsourcing leadership, and its customer satisfaction ...

Liveops Recognized with Stevie Awards for Customer Service Training Scottsdale, United States - January 31, 2026 / ...

If you've always dreamed of having a remote job and feel like you'd be open or qualified for positions in air travel, yo ...

A threat actor is using Net Monitor for Employees and SimpleHelp to launch ransomware and cryptocurrency attacks.

In all the time I've been researching home-based jobs, I have found quite a few companies across different industries th ...

Researchers discover exploitable agentic AI technologies from ServiceNow and Microsoft. Securing agentic AI is already proving to be extremely challenging. Cybersecurity pros should adopt a "least ...

Macquarie Bank has launched Q, an artificial intelligence (AI) agent that provides instant, personalised assistance to customers via its mobile app and online banking platform. Powered by what the ...

PEOPLE confirms an agent has been put on administrative leave after a viral video appeared to show him sharing travel plans and security details with an undercover journalist Chip Somodevilla/Getty A ...

A secret service agent assigned to Vice President JD Vance has been placed on leave after he was recorded sharing sensitive information with a woman he believed he’d met up with for a date. In reality ...

A Secret Service agent assigned to Vice President JD Vance’s detail has been placed on administrative leave for divulging sensitive information to a woman operating undercover for the O’Keefe Media ...