Liveops Recognized with Stevie Awards for Customer Service Training Scottsdale, United States - January 31, 2026 / ...

This partnership with Bright Pattern allows us to significantly elevate the value we deliver to our clients.”— Ahmed ...

$300 a month buys you a backdoor that looks like legit software Researchers at Proofpoint late last month uncovered what they describe as a "weird twist" on the growing trend of criminals abusing ...

Aquant finds that failed visits, remote resolution potential, and closing the skills gap represent the largest opportunities for cost savings.

If you've always dreamed of having a remote job and feel like you'd be open or qualified for positions in air travel, yo ...

Under the deal, a dedicated field services module within C3’s AI Asset Performance Suite will feature integration with voice ...

Recognized for customer service training excellence, innovation, outsourcing leadership, and its customer satisfaction ...

Here is Grok 4.20 analyzing the Macrohard emulated digital human business. xAI’s internal project — codenamed MacroHard (a ...

A next wave in Banking is here and now: Inclusive, Intelligent, and Inherent Banking Design ...

Waymo reveals it has only one remote assist operator per 40 vehicles. I examine the security issues around having remote ops staff, particularly overseas.

I've made a list of jobs that pay weekly, daily, or multiple times a week. There are a lot of work at home opportunities ...

Traditional hiring cycles are no longer fit for purpose in a commercial retail environment characterized by economic ...