Discover the leading conversational AI platforms transforming enterprise customer interactions in 2026 with advanced features and capabilities.

At the NRF show in New York, sneakers giant JD Sports became the first retailer to announce a step-change in how customers ...

Bloomreach on Jan. 12 announced Loomi Connect, a product that makes the company's product discovery technology available through the Model Context Protocol (MCP). The integration allows brands to ...

With GitLab 18.8, GitLab is launching the Duo Agent Platform, coordinating AI agents across planning, development, security, ...

Daily use of AI chatbots is linked to a higher likelihood of moderate depressive symptoms, a new JAMA Network Open study ...

Generative AI is allowing devices to better hear and understand what we’re saying. As voice interfaces accelerate this year, ...

The bank's AI-based virtual assistant, which began development 10 years ago, is now used by 42 million customers and more than 200,000 employees. It does everything from sending wire transfers to ...

Artificial Intelligence - Catch up on select AI news and developments from the past week or so. Stay in the know.

OpenAI’s new ChatGPT App Store is turning a single chatbot into a control panel for the rest of your digital life. Instead of copying text between tabs or juggling browser extensions, you can now ...

Against that backdrop, CES 2026 looks less like a collection of experimental gadgets and more like an early preview of how the highly competitive AI markets will push for ambient, always-available AI ...