Companies fail at customer-centric sales strategies when relying on assumptions instead of listening. Businesses that ...
AI is revolutionizing insurance with automation, personalized policies, fraud detection and enhanced cybersecurity measures.
The best customer service brands 2025 include Apple, Sam's Club, and luxury hotel companies like Mandarin Oriental and ...
From chatbots and predictive analytics to hyper-personalised mail campaigns and intelligent customer segmentation, AI ...
There was a time when the term “automation” was synonymous with advanced manufacturing plants full of robotics. While re ...
Business and Financial Times on MSN13h
The gig economy: Insurtech’s next big thing?
By David Doe FIERGBOR Introduction The financial and insurance landscape is undergoing a major shift, driven by the rapid ...
Machine learning reduces friction at every stage of a business, whether you’re coming up with new product ideas or getti ...
Coveo Commerce’s Peter Curran talks to WWD about how gen AI could close the gap between online and in-person shopping.
Companies experience changes as they grow. Here are tips to build retention-focused, customer success teams at every stage.
To succeed in the consent economy, marketers need to shift their mindset from merely collecting data to fostering genuine ...
KBWP provides investors with concentrated exposure to the P&C insurance industry in the USA, and has a low expense ratio. See ...