In the quality world of contact centers, we used to live in the land of 2 percent. A handful of calls per agent per month, chosen at random, and we called it “QA.” It was closer to QA tourism than QA ...

Ben Graham considers decadence, the fascination of fascism and David Bowie's half a century old Station To Station ...

Mecum's Kissimmee auction always kicks the year away with a bang, but this year it smashed a laundry list of world records: ...

Legendary singer Johnny Mathis quietly wrapped up his iconic career earlier this year with a show at the Bergen Performing Arts Center in Englewood, New Jersey. He performed an hour-long set on May 18 ...

Experience Babymetal’s electrifying live performance of “Road of Resistance” with Richard & Johnny! Watch as the band delivers an unforgettable show full of energy, amazing vocals, and mind-blowing ...

In two weeks, Bad Bunny will headline the Super Bowl halftime show and fans are eagerly expecting his setlist, surprise ...

Luke Combs makes a heartfelt gesture after a grieving fan’s TikTok reaches him, promising a special night at Notre Dame Stadium.

Johnny Carson superfan Mark Malkoff wrote a new book detailing the life and career of the famous talk show host. Parts of the book detail Carson's dislike for the popular sketch comedy show "Saturday ...

A financial statement might look like numbers, but it can also be an intimate portrait of what a person values -- what comforts them, what they prioritize and what they believe they deserve. The moon ...

This full moon afterparty is like a casting call. Whether the role is friend, business partner or romantic lead, you’re choosing a person, not their credentials. Value character over “resume”, vibe ...

Magic Mike Live, the live stage show created and directed by Channing Tatum adapted from his male exotic dancer film ...