Cloud incidents drag on when analysts have to leave cases to hunt through AWS consoles and CLIs. Tines shows how automated ...

Help desk automation is a billion-dollar industry, and one of the most likely to be disrupted by tech built upon AI. Major players like Zendesk, ServiceNow, and Freshworks currently dominate the space ...

BEXAR COUNTY, Texas – A legal opinion handed down by Texas Attorney General Ken Paxton this week makes it clear that Bexar County Constable Mark Vojvodich and his deputies can no longer use a portable ...

The Bengaluru Metropolitan Transport Corporation (BMTC) has suspended three of its conductors from duty for misusing the UPI scanner–linked ticketing system. According to officials, they were ...

Sharath Chandra Macha says systems should work the way people think. If you need training just to do simple stuff, something's wrong ...

Stop wasting hours on sales calls that go nowhere. Sign high-ticket clients with one short video that does all the selling for you.

ServiceNow (NYSE:NOW) is expanding its work with Anthropic to integrate Claude models directly into core ServiceNow workflows. The companies are rolling out agentic workflow automation for application ...

ServiceNow is deepening its generative AI push through expanded partnerships with Anthropic and OpenAI, bringing new AI ...

ServiceNow's AI Agent Fabric positions it as the operating system for millions of digital workers—McDermott leads through ...

Seventy-two of the AI use cases previously included in the department’s 2024 inventory were listed as retired, meaning that their “development and/or use has since been discontinued.” ...

When Alabamians head to the polls in November to choose the state’s next governor and U.S. senator and make selections down the ballot for sheriff and county commission, many may not feel they need to ...

Cogent Security boasts an all-star AI team—and is promising to close the gap between finding software flaws and actually fixing them.