The government agency has launched an investigation into the incident, with one focus on whether customers were unable to reach 911 in emergencies.

Thinking of switching carriers? A new Verizon deal offers a $200 gift card, but only if you jump through the right hoops.

Alexa+ has been rolling out to everyone with a Prime membership, even if you didn’t ask for it. Here’s how to change it back.

Verizon customers are eligible for a payment from the carrier following a seven-hour outage that affected much of the U.S., including parts of North Carolina. The outage of the nation's largest ...