To return an Amazon gift, you will need the 17-digit order number from the packing slip or digital receipt. Gift recipients receive their refund as an Amazon gift card, not to the original payment ...

Every time a box goes back across the counter with an Amazon return label, it drops into a sprawling, largely invisible ...

Did you order an Amazon gift for a loved one that didn’t quite live up to expectations? Did someone send you an Amazon Christmas present that didn’t fit or work for what you need? If you have any ...

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A California artist bought an item from Amazon that she believes is “clearly used.” This experience changed her opinion on how the online retailer handles returns. TikTok creator Krysten ...

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The holiday season will soon come to a close, but the busiest time of the year for product returns is just beginning. The National Retail Federation estimates 17% of holiday purchases will be sent ...