A handful hog the headlines, but many function-specific agents are available to developers and users. MIT's latest study explores the broader agentic ecosystem.
AI-powered multi-agent phone platform replaces IVRs and single-purpose tools with intelligent Service and Front Desk ...
Rising service expectations demand connected workflows, artificial intelligence support and fewer departmental handoffs.
From chat to email, SparrowDesk’s AI agents now deliver context-aware, branded responses and seamless handoffs to human ...
Basso, 31, is the star of “The Night Agent.” One of Netflix’s most watched shows, it returns on Thursday for its third season ...
Start your morning with The National News Desk as Jan Jeffcoat sits down with retired FBI agent and former Chicago police superintendent Jody Weis.
Leveraging Talkdesk in Service Desk attributed to CAI earning the Talkdesk CX Innovators Award for Ultimate Innovator.
Peter Steinberger is joining OpenAI to lead development of personal agents, culminating weeks of viral attention paid to his ...
The partnership combines Atera’s autonomous IT capabilities with Maxtec’s regional expertise and customer-centric approach.
Rezolve.ai announced Platinum Sponsorship at Pink26, unveiling Self-Driving ITSM with Agentic Sidekick 3.0 and ...
Built on Adit’s industry-leading technology foundation and engineered to ensure every patient interaction is answered, ...
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