MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

DALLAS — A call center in North Texas is closing, impacting more than 100 employees, according to filings with the Texas Workforce Commission. Telvista Inc. is closing a facility it operates at 8585 N ...

On Jan. 12 Five9 announced an expanded partnership with Google and a new joint Enterprise CX AI solution targeting large ...

Contact centers today wrestle with multifaceted operational challenges that impact their ability to deliver consistent, high-quality customer experiences. These range from managing high employee ...

By partnering directly with Broadcom, we’re expanding access to commercial-grade AI and cybersecurity capabilities — while ...

Starting Jan. 1, Californians can request the removal of their personal information from online platforms. The new Delete Request and Opt-out Platform (DROP) launched ...

The AI infrastructure giant used the CES 2026 keynote by Nvidia CEO Jensen Huang to mark the launch of its Rubin GPU platform, the highly anticipated follow-up to its fast-selling Blackwell Ultra ...

BAY AREA, CA — A new state program gives Californians the tools to more easily block data brokers from selling their personal information. TheDelete Request and Opt-out Platform — or DROP — lets ...

Technology Secretary Liz Kendall has called on Elon Musk's X to urgently deal with its artificial intelligence chatbot Grok being used to create non-consensual sexualised images of women and girls.

Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to see how the technology works and ...

New Delhi: Reliance Industries Chairman Mukesh Ambani made five major announcements at the Vibrant Gujarat Regional Conference on Sunday, 11 January 2026. Ambani said that Jio's people-first AI ...