Which? asked travellers jetting in and out of the UK to rate their best and worst airlines, considering factors such as cleanliness, value for money and seat pitches.

Elevated Dynamics reaches 500 sales for Verizon in one quarter, highlighting growth driven by wireless service ...

Gov. Andy Beshear signed emergency legislation last week giving utilities the flexibility to spread big increases in fuel surcharges across several billing cycles. Appalachian-based Kentucky Power ...

I may be angry (and have every right to be), but I always take a deep breath before I get on the call so I can come in calm. I remember that the customer service rep isn't the person who created the ...

Texas congressman Tony Gonzales is under fire from his own party after the release of sexual messages he sent to a staffer ...

Zoom Communications unveiled Zoom Virtual Agent 3.0 on Feb. 24, introducing an execution architecture designed to automate end-to-end customer resolution across enterprise systems. The update builds ...

Zoom (ZM) launches Virtual Agent 3.0 with advanced AI for customer service—faster resolutions, smart handoffs, and big time savings.

FlexJobs research identifies 25 high paying remote jobs hiring now with no experience required, with salaries up to 68000 across entry level roles.

A viral TikTok is fueling backlash against telecom company Spectrum after a customer recorded a heated call with a retention agent who allegedly refused to cancel her service, berated her, and hung up ...

When artificial intelligence (AI) first entered the customer service landscape, organizations viewed the technology primarily as a way to reduce head count, automate routine inquiries, and minimize ...

COLUMBIA, MD - February 03, 2026 - PRESSADVANTAGE - GBC Kitchen and Bath Columbia LLC, a home renovation specialist ...

According to a poll published in 2025, Americans spend more than 10 hours online each day. Data collectors are just trying to ...