ManoMano is notifying 38 million customers after a third-party customer service breach exposed personal data, highlighting ...

CARRUM DOWNS, VIC - February 24, 2026 - PRESSADVANTAGE - Fix-It Right Plumbing has launched a redesigned website aimed ...

The cyber crime group that hacked into the customer service database of telecoms firm Odido and stole private details from ...

GM has released a new Service Bulletin to address customer reports of a shimmy, shake or wobble condition affecting the ...

The retail store remains one of the most important touchpoints for customers, even in an increasingly AI-focused and digital-first world. It’s where brands create memorable experiences, build trust, ...

Service has reached a true AI value inflection point. Organizations no longer have to choose between efficiency and experience. AI model performance has improved dramatically, and agentic systems are ...

ShipStation recommends that high-volume shippers adopt capabilities like automation, data insights, and flexible technology ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% of consumers saying chatbots fail to resolve their issue ...

Guard your personal information carefully. If someone calls you unexpectedly and asks you to “verify” your personal ...

Setomatic Systems reports that laundromat owners should prioritize payment flexibility, remote management, and security when choosing payment systems for success.

Finance department records show NES has generated between roughly $32.7 million and $36.7 million annually in PILOT payments ...

Drain Pro Plumbing and Septic has rebranded to Drain Beast Services to better represent their business, which has ...