Quiq reports that retaining customers is crucial for profitability. Effective strategies include personalizing communication, ...

Whoever becomes Trenton’s next mayor must understand that the core of city transformation is not public speeches — it is ...

Procedureflow, the intelligent knowledge management platform, today announced its integration with NiCE CXone that embeds ...

Today's businesses understand that customer conversations aren’t just functions of day-to-day operations; they're a wealth of information to be mined. Every cus ...

Optimising workshops is not about squeezing more hours out of ramps but about engaged people, smarter training and ...

It makes all the difference when you find a remote job that offers paid training! Especially if you are new to an indust ...

Founded by Ali Mroueh, Ilna AI was shaped by a challenge he had often encountered. "All of us, all across the world, have faced poor customer service experiences," he shares. "I believed I could do ...

The audio version of this article is generated by AI-based technology. Mispronunciations can occur. We are working with our partners to continually review and improve the results. After weeks of long ...

Q1 2026 Earnings Call Transcript December 12, 2025 Zedge, Inc. beats earnings expectations. Reported EPS is $0.07, ...

TLC Plumbing Heating Cooling Electrical, one of New Mexico’s most established service companies, announced today that it has introduced a series of improvements to its primary service lines, including ...

The emotionally intelligent person is skilled in four areas: identifying emotions, using emotions, understanding emotions, and regulating emotions.” — John Mayer and Peter Salovey I am sure the first ...

Employees over the age of 67 can find numerous job opportunities at companies such as L.L. Bean, American Red Cross, and AT&T ...