Even after the Covid shutdown forced airlines to rethink disruption management, the Middle East conflict shows the industry still struggles with the basics. The global travel industry shut down six ...

Online travel agencies have more liberal cancellation and refund policies during the ongoing Iran war than during the pandemic. But when flights are ...

New luxury hospitality brand Beckons launched this week, bringing Baillie Lodges and Tierra Hotels under one umbrella.

All-inclusive vacations are gaining popularity with travelers seeking personalized experiences and activities maximizing ...

Minor has picked New York for the first property under The Wolseley Hotels brand, while scouting Dubai for a second location.

MSC Cruises partners with ORCA to advance Alaskan whale protection through marine research, crew training, and science-led cruise operations.

On today’s Skift Daily Briefing, ⁠Sarah Dandashy⁠ breaks down how shifting Canadian demand is reshaping airline routes, why ...

Minor Hotels expects guest demand at its UAE properties to rebound in Q4, said Amir Golbarg, COO for the Middle East and Africa.

Travel brands spent the years after Covid-19 shutdowns investing in AI-powered customer service and touting the efficiencies and cost savings. Now the ...

The Iran war has put airlines’ customer service policies center stage as carriers confront a surge in refund requests and rebookings.

Flight prices in the Middle East have surged as the Iran war causes airline disruptions and increased demand. Travelers are reporting confusing and inadequate customer service.

Disney has announced that it appointed Disneyland Resort President Thomas Mazloum as the new chair of its Parks and ...