When you run a business, you interact with suppliers as much as customers. When a customer has a complaint for you, you should resolve it. Just the same, if you have a complaint with a supplier, you ...

Q: Our board (sadly) only meets four times a year. And, the notion of prudent spending for reserve items seems dead on arrival as to our suggestions as local, on-property-resident observers. As an ...

Complaint letters used to be seen only by the hapless elected officials, newspaper publishers and corporate complaint departments (the latter renamed “customer service” in a vain attempt to get ...