A patient portal is an internet-based platform that lets you view medical records and connect with your health care professional. When you use the portal, it means you don’t have to call the office to ...

LMH Health, 325 Maine St., is pictured in May 2021. It never fails. You get home from an appointment with your doctor and it dawns on you that there’s one question you forgot to ask. You can’t always ...

Beth Cavanaugh, 79, was starting a new medication when she ran into a modern hurdle: Her doctor’s office required all follow-up questions, even those about side effects of the drug, to go through the ...

Please provide your email address to receive an email when new articles are posted on . Patient messaging through a portal is an effective way to communicate but can lead to increased administrative ...

ROCHESTER — Patients sent fewer online messages to their Mayo Clinic providers after the health system implemented an e-visit billing policy in 2023, according to a new study by Mayo Clinic ...

In the 6 months after starting to bill for some messages as "e-visits," the volume of patient-initiated medical advice message threads decreased 8.8% compared with the same dates in the previous year ...

Patients with activated patient portal accounts report higher patient satisfaction in respective dimensions of the Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS ...

From 2017 to 2022, patients with better communication with providers were more likely to report being offered and accessing a patient portal, but disparities persist. Objectives: To identify the ...

Credit: Getty Images In a survey, most providers in a large integrated health system said they accepted billing for e-visits and indicated that it took little to no effort to complete. A study ...