More and more business professionals are exploring the do-it-yourself (DIY) model when it comes to their telephone communications. In many cases, however, a hosted model — where a Voice over Internet ...

Popular voice-over-IP application Skype is going to rob revenues from incumbent telcos as they're forced to give away voice services, according to a recent study by market researcher Evalueserve.

Our content is funded in part by commercial partnerships, at no extra cost to you and without impact to our editorial impartiality. Click to Learn More Managing high call volumes can be a headache, ...

Voice over Internet Protocol (VoIP) is a type of technology that allows its users to make calls using the broadband Internet rather than the conventional or analog phone system. VoIP works by ...

Over the last several years, many consumers, small and medium size businesses (SMB) and even global enterprises have flocked to voice-over-Internet Protocol (VoIP) services. And the industry has ...

Effective communication is essential for the growth and success of your business. When you start a business, your phone system is one of many necessary expenses to consider. With the increasing need ...

VoIP, or “Voice over Internet Protocol,” lets a business place or call center make and receive phone calls over the internet rather than a traditional phone line. As a result, VoIP is a far more ...

Telecom carrier XO Communications rolls out a new pricing model for VoIP based on the bandwidth a business uses, instead of the number of lines In a move that could help small and medium-size ...

A new Web site is promising free calls, provided they can listen in. Pudding Media’s Web site is a beta version of technology the company hopes to offer up to mobile carriers, VoIP phone companies and ...

9 VoIP Security Best Practices to Consider for Your Business Your email has been sent Is VoIP secure? Can VoIP be hacked? Learn about why VoIP security is important and the best practices for your ...