Problems with the Ventra app spurred Metra to allow riders onto trains for free during the morning commute. Social media was peppered with commuters asking if the Ventra app was down starting early ...

CHICAGO (CBS)-- The Ventra app is experiencing "ongoing" issues Monday despite Metra reporting the app issues were resolved Sunday. Metra released the following statement Monday morning: "Ventra app ...

Editor's Note: The video in this story is from a previous report. Metra riders may have been charged, in some cases repeatedly, for tickets they never received amid ongoing issues with the Ventra app.

Chicago transit passengers are once again reporting problems with the Ventra ticketing app following a new fare structure that went into effect last week. Ventra app issues are ongoing. Any pending ...

CHICAGO (WLS) -- It was a rocky morning yet again as the Ventra ticketing app crashed for Metra riders during the morning commute. Metra is apologizing to its customers again. They said the Ventra app ...

Metra riders are still unable to buy tickets on the Ventra app since the commuter train service updated its pricing. The glitches have been occurring since Feb. 1 on the app, which houses tickets for ...

The Ventra app continues to glitch after it crashed last week, leaving many passengers still unable to purchase tickets, Metra officials said. The app first crashed Thursday morning, the first day new ...