The effectiveness of communication makes or breaks business relationships. If one of the elements is missing, there will still be communication but productivity may plummet and employees probably ...

Effective communication is a connection between people that allows for the exchange of thoughts, feelings, and ideas, and leads to mutual understanding. This exchange is evidenced when a speaker sends ...

The basic sales process consists of establishing contact with a customer, developing a relationship of trust, presenting the product's value proposition, handling customer objections, closing the sale ...

Forbes contributors publish independent expert analyses and insights. Ann Latham writes about true clarity and its power to transform. When I talk about the power of clarity, whether the concept or my ...

Using the Process Communication Model to build healthy business relationships. Dean Hefta, founder of Clarus Results, a consulting firm, and author of How We Connect, visits with Matt George about how ...