The Social Security Administration is making major strides towards improving its customer service, especially with its ...
The Social Security Administration has come under fire for AI phone glitches, long call times and website outages The Social Security Administration has agreed to an independent audit of its ...
The Social Security Administration says it has cut the time it takes to answer calls and reduced a backlog of disability claims as part of its "efforts to improve customer service while handling ...
A digital-first Social Security overhaul has cut wait times and reduced backlogs, according to new data shared by the SSA.
A total overhaul of the Social Security Administration’s workflow could lead to major service disruptions for beneficiaries ...
The Social Security Administration says it has cut the time it takes to answer calls and reduced a backlog of disability claims as part of its “efforts to improve customer service while handling ...
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