UPS, headquartered in Atlanta, Ga., announced it now accepts ground returns at its 40,000 drop box locations. This expands the level of convenience retailers can offer customers at an economical price ...

Ecommerce returns are costly, time-consuming, and can frustrate customers when handled poorly. Automated returns systems, often enhanced with AI, streamline processes from initiation to refund, ...

UPS' Happy Returns is using artificial intelligence to stymie a particular strain of returns fraud in the thick of the post-holiday sprint for reverse logistics providers. The company announced in ...

UPS is temporarily closing a package processing facility in Portland, Ore. over the summer as the logistics giant powers ahead with its warehouse automation push. America’s largest delivery company ...

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UPS and Happy Returns are expanding the Return Bar network, thereby “reaching a new milestone of 10,000 drop-off locations nationwide,” the companies said, adding that this growth adds “more than ...

UPS will invest about $120 million to buy 400 truck-unloading robots from Pickle Robot Co., adding detail to its $9 billion automation plan aimed at cutting labor costs. The robots can unload trucks ...