Parature has released a new version of its customer service software for higher education with enhanced features for helping schools manage their social networking efforts. The latest edition of ...

Microsoft Dynamics CRM is adding Parature's customer service capabilities to its arsenal, entering into a definitive agreement with Parature to acquire the 13-year-old, privately held company.

Parature, a provider of cloud-based customer service software, earlier this week released a new version of its Parature Service Desk to streamline efficiencies for customer service representatives ...

Reportedly, the world’s largest software maker Microsoft Corp. (MSFT) has acquired customer service software firm, Parature for an undisclosed amount to strengthen its customer relationship management ...

Microsoft announced today that it is buying Parature, a provider of cloud-based customer service solutions for organizations. Microsoft is planning to use Parature's solutions as a "complement" to the ...

Washington: Redmond-based Microsoft has acquired Parature, a customer service SaaS provider, for $100 million. The acquisition gives Microsoft Dynamics a world-class self-service knowledge base to ...

Microsoft has acquired Parature, a customer service SaaS provider, for $100 million, according to sources close to the deal. The Parature acquisition gives Microsoft Dynamics, its CRM platform, a ...

eSpeaks' Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Microsoft is making available on January 7 what it's calling '15"="" release="" of="" its="" parature="" customer-care="" offering"="">, part of its Dynamics family. The latest update includes more ...

REDMOND, Wash. (AP) -- Microsoft is buying Parature, a provider of customer self-service software. Financial terms were not disclosed. "Parature is a perfect fit for every business and will enable us ...

Microsoft is rounding out its Dynamics CRM (customer relationship management) product by acquiring Parature, maker of cloud-based software companies can use to create self-service portals for ...

About 13 years ago, a group of five Cornell University undergraduates started a business out of their dorm, based on one simple product: a free Internet-based instant messaging service. Today, the ...