Customers who need flight information or want to make changes to travel plans can no longer call Frontier Airlines and speak to an agent, the company confirmed to CNN Saturday. Starting last week, the ...

(USA TODAY) -- For decades, travelers have been able to count on a toll-free customer-service phone number to contact their airlines. But those numbers are fading away at the nation's emerging ...

Frontier Airlines informed its investors this month that it’s adopting a new scheme for saving on operation costs. As outlined in Frontier’s Nov. 15 Investor Day report, the airline is moving away ...

I booked a round-trip flight from Dallas to Denver on Frontier Airlines recently. Frontier charged my wife's credit card $583 on the same day. I never received a confirmation email. There is no way to ...

For years, it seems it’s been getting harder and harder to get an actual human customer service representative on the phone when you have a problem or a question. And now, if you’re dealing with ...