PHILADELPHIA (CNN) -- It's an exhilarating feeling we can all relate to -- FedEx notifying you that your package has been delivered. But before you mindlessly click on that text message that looks ...

Just send a quick direct message to trackthis and we'll send you a direct message any time your package location changes. Depending on how your account is set up, you can get the updates for your ...

Scammers are getting smarter, and some are turning their tricks to text messages. Lots of people screenshot a strange text message they received purporting to be from FedEx. It reads: "Hello, your ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. FedEx is investing in data and tools that help the delivery company ...