KPMG Australia has hired Indian giant Coforge to provide 200 executive assistants based in the Philippines in a push to save $17 million annually. It means about 75 per cent of KPMG’s 260 executive ...

Many entrepreneurs and smaller business leaders ask me the same thing: “What’s the best way for our company to compete?” The advice I frequently give as a consultant is to embrace outsourcing. Not ...

Clarify the vision of the outsourcing initiative and its rationale. Everybody involved on both sides (outsourcing organization and service provider) needs to know how the project was initiated, who ...