Behavior-tracking software firm Amplitude Inc. today announced the launch of AI Feedback, a customer feedback engine using ...

Tile, known for its Bluetooth tracking devices, was recently hacked, according to a report from 404 Media. A hacker was able to gain access to Tile's internal tools that are used for processing ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...

In today’s global ecommerce landscape, parcel tracking has become more than just a convenience—it’s an essential feature for both businesses and consumers. While customers crave transparency, ...

In the fast-moving world of fintech, one truth stands above the rest: time is money. Whether you’re building payment infrastructure, scaling a neobank, or rolling out a new crypto platform, every hour ...

Point-of-sale (POS) software is a digital system designed to help businesses process sales and manage transactions efficiently. It acts as the central hub where payments are completed, receipts are ...

Clare Martorana delivers remarks at the 2023 FedScoop 50 awards reception. (FedScoop) The Office of Management and Budget is building analytics tools to track agencies’ use of the U.S. web design ...

Health insurance isn’t always the most intuitive to navigate. That’s what Cigna Healthcare hopes to change with the introduction of six new digital tools for members. Cigna Healthcare, the health ...

Last-mile tracking is the live monitoring of an order's final journey from a local distribution center to a customer's door.Gaps in visibility during this ...

OKLAHOMA CITY — OG&E customers can now manage their bills and account services easier without the need to make any calls. OG&E upgraded its Energy Insight Tools to help customers better understand how ...