• The way your company treats the people (employees, vendors, subcontractors) whose job it is to take care of these customers. The only thing left to add to this definition is that the measure of your ...

Brands are built on the definition of a company’s mission and values. The same goes for that organization’s culture. To be successful, the culture needs to have alignment with the brand itself, but in ...

This post is addressed to the folks on U.S. Vice President Kamala Harris’ staff. During the recent 2023 Essence Festival of Culture, the Vice President was asked how she defined “culture.” Here is her ...

Does the personal culture you’ve developed attract or repel? Whether you admit it or not, it actually does both. That leads us to some follow-up questions. How would you group the individuals that are ...

Peter Drucker famously said that culture eats strategy for lunch. I believe a healthy culture would invite strategy to lunch, engage with intent to learn and grow during lunch, and then pick up the ...

A new study shows the distinction between fine art and pop art becoming blurred, as Benjamin Millepied and other city arts leaders discuss the implications for museums and creators. By Jordan Riefe It ...