GSK spun off its over-the-counter products business to launch Haleon, an independent entity totally focused on consumer health. The company said the newly listed business is driven by its purpose to ...

Chief brand and consumer experience officer, Kelly Jo Golson, details the strategies behind the health system's consumer-first focus. The pandemic has shifted the way consumers expect healthcare to be ...

If you want a loyal customer base that keeps coming back, you need to put consumers at the center of everything you do. Many companies claim that their customers are their highest priority. While this ...