A new consulting firm focuses on the systems behind customer experience, helping organizations design CRM architecture, ...

A new position paper by NIIT StackRoute outlines the transformative impact of generative AI (GenAI) on CRM architecture, emphasizing the need for operating model redesigns. It introduces the Customer ...

DULLES, Va., July 30, 2025 /PRNewswire/ -- Unanet, the leading provider of project-based enterprise resource planning (ERP) and customer relationship management (CRM) for the architecture, engineering ...

CRM users in 2025 could easily describe their experiences as a struggle to extract real, tangible value from sophisticated systems, often hampered by fundamental human and operational issues. Whether ...

PHILADELPHIA--(BUSINESS WIRE)--Veeva Systems (NYSE:VEEV) today announced mobile innovations in Veeva CRM that empower field teams with the information they need from any device. Veeva CRM’s new ...

Despite today’s competitive marketplace, many companies lack a solid social CRM strategy to engage with customers—they’re still experimenting with the platforms without realizing the strategy’s ...

AMR Research predicts customer data integration and data quality will be the two big initiatives seeing the heaviest investment in the coming years. The study also reports an increase in inquiries ...

DULLES, Va., Jan. 13, 2021 /PRNewswire/ -- Cosential, the leading project-based CRM platform for architecture, engineering and construction (A/E/C) industries, today launched new software capabilities ...

Veeva CRM now pervasive across phones, tablets, and laptops to provide the right information when and where field teams need it PHILADELPHIA--(BUSINESS WIRE)--Veeva Commercial & Medical Summit, North ...