A few quarters back, I was advising a SaaS logistics company that was drowning in inbound calls. Most of it was routine: “Is this feature on my subscription plan?”, “How do I reset my login?”. But ...

A former colleague of mine runs a multi-location dental group that thrives on new patient inquiries. As they scaled, they found that they were starting to miss important calls, especially during lunch ...

United States - January 6, 2026 - EVP (Enhanced Voice Processing) Communications, a leader in healthcare communication technology, has announced the launch of its Hybrid Answering Service, an ...