Revvity, Inc. (NYSE: RVTY), today announced it has entered into a definitive agreement to acquire ACD/Labs, a global provider of scientific software solutions that support analytical characterization ...
You're on page 2, See the latest articles on interactive voice response. Effective call center management relies on addressing inefficiencies — IVR analytics provide what you need to do that and then ...
Struggling to choose between ACD vs IVR? Learn which one's best if you have to choose and when you should use both. Explore Get the web's best business technology news, tutorials, reviews, trends, and ...