The city of Milwaukee's Emergency Communications Department is using AI-generated characters to enhance the training of 911 operators by simulating real-life call scenarios. Milwaukee's emergency ...

New emergency dispatchers with the Grand Junction Regional Communication Center (GJRCC) are in their second week of training, learning the skills needed to be the calm voice on the other end of the ...

CHARLESTON, SC (WCSC) - 911 operators must make quick decisions under intense pressure and how they handle a call may mean the difference between life and death. That's why Charleston County is using ...

Lorain County commissioners approved a proclamation honoring 911 telecommunicators, urging broader recognition, mental health ...

BARROW COUNTY, Ga. — Two Barrow County E-911 dispatchers put their training to the test this summer to help two mothers successfully deliver two babies. Barrow County’s Emergency Medical Dispatch (EMD ...

Ingham County officials approved a plan to hire temporary part-time dispatchers for the understaffed 911 Central Dispatch Center. The Sheriff's Office is prioritizing local applicants with previous ...